Hills District NDIS Support With heart, purpose and dignity

We believe every individual is worthy of respect and opportunity, and we are driven not by profit, but by purpose, faith, and a genuine desire to make a difference.

Lauren’s Family was founded in 2024 by Stefan and Giselle, inspired by the life of Stefan’s sister, Lauren, a young girl who lived with quadriplegia and epilepsy. Their first-hand experience caring for Lauren shaped a deep understanding of the challenges faced by people with disabilities and the importance of delivering support with empathy, dignity, and love.

Established in Lauren’s memory, our mission is to provide high-quality, person-centred care that restores trust and humanity in the disability sector.

Personal care is more than assistance with daily tasks, it’s a promise to uphold each person’s dignity while helping them live as independently and joyfully as possible.

Drawing on our lived experience, we understand how personal and sensitive support with tasks like showering, toileting, eating, or dressing can be. That’s why our approach is always gentle, respectful, and tailored to the individual.

Our team provides support with personal hygiene, mobility, eating and drinking, communication aids, and other daily needs, including the application of splints and basic first aid related to disability.

A clean, safe, and well-organised home plays a vital role in overall wellbeing, but for individuals living with a disability, managing everyday household tasks can sometimes be difficult.

At Lauren’s Family, our dedicated support workers provide practical assistance while promoting independence and confidence in the home.

From general cleaning, laundry, and meal preparation to grocery shopping and teaching simple home care skills, we’re here to help create a space that feels comfortable, safe, and truly yours. Whether you need regular support or occasional help, our focus is on empowering you to take pride in your home and enjoy the comfort you deserve.

Life is richer when we have the chance to connect, explore, and enjoy the things that bring us happiness.

At Lauren’s Family, we support individuals with disabilities to take part in social, recreational, and community activities that add joy, variety, and meaning to everyday life.

Whether it’s attending local events, spending time with loved ones, discovering new hobbies, or keeping up with creative and active pursuits, our team is here to make participation easier and more enjoyable. With respectful, tailored support, we help you build confidence, strengthen social connections, and embrace the activities that make you feel truly alive.

We understand the value of a clean and calming outdoor space in supporting overall well-being. From tidy lawns to safe, accessible pathways, your garden should be a place you feel proud of and at peace in.

Our garden maintenance and landscaping services are tailored to your needs, with support available for lawn mowing, weeding, pruning, leaf removal, and general outdoor upkeep.

Whether on a regular schedule or occasional basis, we’re here to help you maintain a space that’s not only safe and functional, but also brings comfort, pride, and a sense of home.

Getting to where you need to be is an important part of staying independent, active, and involved in the community. Whether it’s a regular appointment, a social outing, or a day program, reliable transport makes it all possible.

At Lauren’s Family, we offer flexible transport support to help you get to medical appointments, therapy sessions, community activities, shopping trips, and visits with loved ones. Our support workers ensure every journey is safe, respectful, and tailored to your needs—so you can travel with comfort and confidence.

Trust is at the heart of everything we do. We’re not just another care provider, we’re a purpose-led, family-founded organisation built on real-life experience and deep compassion.’

Having walked the journey ourselves, we understand the challenges families face and the difference that genuine, respectful care can make. That’s why we approach every relationship with honesty, consistency, and a commitment to serving with integrity.